
Frequently Asked Questions
No. Soulfully Deared creates personalized digital wall art. You will receive downloadable high-resolution files only. No frame, print, or physical item will be mailed.
Upload your photo on the product page when placing your order. Use a clear, well-lit image where the face, pet, or main subject is easy to see.
Your first digital proof is usually ready within 1–2 business days. More detailed designs or revision requests may take longer.
Yes. You can review your artwork proof and request revisions before the final high-resolution files are completed.
After approval, your files will be delivered digitally. You can download them and print them at home, through a local print shop, or with an online printing service.
Here's what families are saying…
It felt like our actual home life
I used separate photos of me, my partner, and our dog Maple, and I was nervous it would look stitched together. It didn't. It looked soft, natural, and genuinely like us.
The custom message made it
We added a line that only the two of us say, and that instantly made the portrait feel personal. Rowan loved seeing our dog's name right there with ours.
Way more meaningful than a generic pet gift
I bought this for our anniversary because our dog has been part of every big season in our relationship. Seeing 'Juniper, Asa & Clover' with our year underneath made it feel really special.