
Frequently Asked Questions
No. Soulfully Deared creates personalized digital wall art. You will receive downloadable high-resolution files only. No frame, print, or physical item will be mailed.
Upload your photo on the product page when placing your order. Use a clear, well-lit image where the face, pet, or main subject is easy to see.
Your first digital proof is usually ready within 1–2 business days. More detailed designs or revision requests may take longer.
Yes. You can review your artwork proof and request revisions before the final high-resolution files are completed.
After approval, your files will be delivered digitally. You can download them and print them at home, through a local print shop, or with an online printing service.
Here's what families are saying…
She said it felt like our friendship in one frame
I gave this to my best friend for her birthday, and she kept staring at it because the quote felt so accurate for us. It captured that quiet, deep kind of friendship that is hard to explain.
It looked personal, not generic
I wanted something more meaningful than a basic birthday gift. The portrait felt thoughtful, the names were done perfectly, and the message made it feel like it was written for our friendship.
My best friend cried
I used one of our favourite photos from a trip together, and the finished piece turned out beautifully. She cried when she read the quote because it described our friendship better than I ever could.