
Frequently Asked Questions
No. Soulfully Deared creates personalized digital wall art. You will receive downloadable high-resolution files only. No frame, print, or physical item will be mailed.
Upload your photo on the product page when placing your order. Use a clear, well-lit image where the face, pet, or main subject is easy to see.
Your first digital proof is usually ready within 1–2 business days. More detailed designs or revision requests may take longer.
Yes. You can review your artwork proof and request revisions before the final high-resolution files are completed.
After approval, your files will be delivered digitally. You can download them and print them at home, through a local print shop, or with an online printing service.
Here's what families are saying…
A family reunion captured perfectly
We used a photograph from our first full family reunion in almost six years. Seeing everyone together with our surname and the message underneath made my mother emotional. It captured what that day meant to us much better than a regular framed photo.
A meaningful family heirloom
I ordered this for my grandparents' anniversary using a photograph with their children and grandchildren. They loved seeing the entire family represented in one piece. The surname personalization made it feel like part of our family history.
A portrait that captured our closeness
The finished portrait looked so much like the photo I submitted, especially the way I was holding my dog. The quote made me cry because it described our relationship perfectly. Having our names and 'Together Since 2021' underneath completed it beautifully.